Help & Support – 630ads Marketplace
Welcome to the 630ads Help & Support Center.
We are here to help you use 630ads easily, safely, and confidently—whether you are posting ads, buying products, or managing your shop.
Our goal is to provide a smooth experience for all users on Kenya’s growing online marketplace.
📌 Getting Started on 630ads
Creating an Account
Click Sign Up and register using your email or phone number.
Verify your account to access all features.
Once logged in, you can post ads, contact sellers, and manage your profile.
Posting an Ad
Log in to your account
Click Post Ad
Choose the correct category
Add clear photos and a detailed description
Set a fair price and location
Publish your ad
Well-described ads with real photos get more views and responses.
🛒 Buying Safely on 630ads
To stay safe while buying:
Always meet sellers in public places
Inspect items before making payment
Avoid sending deposits to unknown sellers
Use phone calls or in-site messages to confirm details
630ads does not handle payments directly. Always deal carefully and responsibly.
🏪 Shop & Seller Support
If you are a seller:
Create your shop from your dashboard
Manage your listings easily
Edit or delete ads anytime
Respond quickly to buyers for better results
We encourage honest listings and accurate information to build trust across the platform.
❓ Frequently Asked Questions
Why is my ad not showing?
Your ad may be under review or missing required details. Ensure all fields are filled correctly.
Can I edit my ad after posting?
Yes. Log in to your account and edit your ad from the dashboard.
How long do ads stay active?
Ads remain active based on your selected package or until you remove them.
📞 Contact 630ads Support
If you need help with:
Creating your shop
Posting or managing ads
Buying or selling safely
Account or technical issues
General questions
You can contact our support team directly:
📱 Phone / WhatsApp:
+254 700 650 091
Our team is happy to assist you and guide you through any issue you may face while using 630ads.
🤝 Our Commitment
630ads is committed to:
Providing a safe and reliable marketplace
Supporting local businesses and individuals
Continuously improving the platform for a better user experience
Thank you for choosing 630ads.com. We’re glad to have you as part of our community.